✅ Shipping Policy (Google Merchant–Compliant)

Processing Time

Orders are processed Monday through Friday during normal business hours.
Please allow 1–2 business days for order processing.

Orders placed after 2:00 PM EST will begin processing on the next business day.
Orders are not processed on weekends or public holidays.

Shipping Destinations

We currently ship to the 48 contiguous United States.

We do not ship to:

• Alaska

• Hawaii

• Puerto Rico

• P.O. Boxes (for expedited or express services)

Shipping Methods & Delivery Times

Delivery times are estimates and begin once your order has shipped.

• Free Standard Shipping
  5–8 business days via USPS or UPS SurePost
  Available on orders $39.99 and above

• Expedited Shipping – $9.99
  3–4 business days (Monday–Friday)

• Express Shipping – $17.99
  2–3 business days (Monday–Friday)

Delivery times are not guaranteed and may vary based on location and carrier conditions.

Order Cut-Off Time

Order cut-off time is 2:00 PM EST (GMT-05:00).

Address Changes

If you need to change your delivery address, please contact us within 24 hours of placing your order.
Once an order has shipped, we are unable to make changes to the delivery address.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for the cost of reshipping the order.

Delays

In rare cases, shipping delays may occur due to carrier issues or unforeseen circumstances.
If your order is delayed beyond 11 business days, we will contact you with an update.

Tracking Information

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor delivery progress.

Damaged Parcels

If your package arrives damaged:

• Please refuse delivery if possible, and

• Contact our customer support team immediately for assistance.

Customer Support

Email: info@honeypax.net
Phone: +17632096004
Support Hours: 24/7

Business Address:
Brooklyn Heights, Minnesota, USA